OS Plattform
The purchaser is hereby informed that in accordance with Article 14 of EU regulation no. 524/2013, he or she may, in the event of a dispute, submit a complaint via the online dispute resolution platform (ODR platform) of the European Union, which can be accessed via the following link: http://ec.europa.eu/consumers/odr/ (the platform will be active from 15th February 2016). The ODR platform is a point of contact for purchasers who wish to resolve out of court disputes that fall within the scope of online purchase agreements or online service contracts. For this purpose, the email address of the seller is info@koessler.it
